Privacy Policy

1. Overview & Scope

Welcome to UYAROO Network (referred to herein as "UYAROO", "we", "us", or "our"), available on the Google Play Store under package identifier com.uyaroo.network.

UYAROO Network is a closed, invite-only customer relationship management (CRM) and organizational acceleration suite crafted specifically for independent network marketing distributors, direct sales leaders, and team sponsors.

This Privacy Policy explains what data we collect when you install and interact with UYAROO Network, how that data is safeguarded, and how you can exercise full control over your personal and business records.

2. Information We Collect

To provide our specialized team CRM services, we collect information across three main categories:

A. Information You Voluntarily Provide

• Account Credentials: Full name, mobile phone number, email address, profile picture (optional), and secure password.
• Network & Affiliation Data: Team sponsor identification code, downline member identifiers, and organizational tier/rank markers.
• CRM Prospect Data: Names, contact numbers, notes, stage tags (e.g., "Plan Shown", "Follow-up", "Joined"), and scheduled reminder times entered manually by you to manage your direct-selling activities.
• Support Communications: Queries, bug reports, and feedback submitted through our support channels.

B. Automatically Collected Technical Information

• Device & Telemetry Data: Android device model, operating system version, unique device tokens, language preference, and mobile network operator.
• App Performance & Crash Logs: Diagnostic telemetry, error logs, and performance metrics to troubleshoot bugs and improve app stability.

C. Information We DO NOT Collect

We do not collect sensitive government IDs (Aadhaar, SSN, Passport), biometric records, financial account passwords, or personal health records.

3. How Information Is Used

We process your data exclusively to operate and enhance UYAROO Network:

• Account Authentication: Verifying your identity and confirming that your team sponsor invitation code is active and authorized.
• CRM & Task Automation: Storing your lead pipeline, syncing notes, and alerting you when scheduled follow-ups or team meetings are due.
• Team Synchronization: Displaying your team tree hierarchy and group performance metrics strictly within your authorized team boundaries.
• Push Notifications: Delivering critical alerts about team announcements, webinar schedules, and reminder alarms.
• Platform Security: Detecting fraudulent sign-ups, abusive behavior, and unauthorized access attempts.

4. Data Sharing & Third Parties

We maintain a strict zero-leakage policy. Your information is shared only under the following limited circumstances:

• With Your Authorized Team Sponsor / Upline: Certain high-level performance indicators (such as business volume, milestone achievements, and active status) are visible to your verified sponsor as part of standard direct-selling team collaboration. Your private prospect contact lists and call notes are never shared with anyone outside your own personal account.
• Essential Infrastructure Partners: Cloud hosting providers (e.g., Google Cloud Platform / Firebase) and secure SMS/email gateways solely for transmitting OTP verification and transactional notifications.
• Legal Compliance: When compelled by valid court orders, law enforcement warrants, or applicable statutory laws.

5. Data Security & Storage

We implement industry-standard administrative, physical, and technical defenses:

• Data in Transit: All communications between the UYAROO Network Android app and our cloud servers are encrypted using modern Transport Layer Security (TLS 1.3 / HTTPS).
• Data at Rest: Account credentials, tokens, and database entries are encrypted using AES-256 standard encryption.
• Access Control: Administrative access is strictly limited to authorized engineering personnel using multi-factor authentication (MFA).

6. Retention & Account Deletion Rights

We retain personal data only for as long as your account remains active and authorized within your network team.

You can request account deletion at any time via two simple methods:

1. In-App: Navigate to Profile > Settings > Security > Delete Account.
2. Online Deletion Portal: Visit our dedicated web deletion page at uyaroo.com/delete-account.html.

Upon verification, your profile, contact numbers, CRM logs, and device tokens will be permanently scrubbed from our active databases within 7 to 14 business days.

7. Device Permissions

UYAROO Network requests only the Android permissions essential for its core CRM functions:

• INTERNET & ACCESS_NETWORK_STATE: Required to synchronize team data, pipeline updates, and cloud backups.
• POST_NOTIFICATIONS: Required on Android 13+ to send timely follow-up alarms and team announcements.
• CALL_PHONE (Optional / Direct Dial): Used solely when you tap the call button next to a prospect on your pipeline to initiate a phone conversation through your native dialer.

8. Children's Privacy

UYAROO Network is strictly intended for individuals aged 18 and older who are legally eligible to engage in direct marketing and business contracting. We do not knowingly solicit or collect data from children under 18 years of age.

9. Contact & Grievance Officer

If you have questions about this Privacy Policy, your personal data, or wish to submit a data protection inquiry, please contact our Data Protection Desk: