Privacy Policy – UYAROO CRM

Effective Date: 01 July 2025
Last Updated: 16 July 2026

UYAROO CRM ("Application", "App", "we", "our", or "us") is owned and operated by THEERTHAKUZHICHALIL JITHIN, located in India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the UYAROO CRM mobile application and related services. By using this application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Full Name
Email Address
Mobile Number
User ID
Profile Information
Device Information
App Usage Information
Crash Reports
Subscription Status
Purchase Information (Google Play Billing)

We do not collect sensitive personal information such as passwords, financial account numbers, biometric information, or government identity documents.

2. How We Use Your Information

Your information is used to:

Create and manage your account.
Provide CRM services.
Enable premium features purchased through Google Play Billing.
Maintain your subscription status.
Improve app performance and stability.
Respond to customer support requests.
Detect fraud, abuse, and security issues.
Comply with legal obligations.

3. Google Play Billing

Premium subscriptions are processed securely through Google Play Billing. We do not collect or store your credit card, debit card, UPI, or banking information. Payment processing is handled entirely by Google.

4. Firebase Services

We use Google Firebase for:

User Authentication
Cloud Firestore Database
Cloud Storage
Crash Reporting
Analytics
Performance Monitoring

Firebase processes certain technical information according to Google's Privacy Policy.

5. Data Sharing

We do not sell, rent, or trade your personal information. Your information may be shared only with:

Google Play Billing
Google Firebase
Government authorities where legally required

6. Data Security

We use industry-standard security measures including encrypted communication, secure authentication, and restricted access controls to protect your information. Although we strive to protect your information, no method of electronic storage or transmission over the Internet is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive accounts may be deleted after an extended period.

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your account
Delete your personal data
Receive a copy of your data where applicable

For any privacy request, contact: support@uyaroo.com

9. Children's Privacy

UYAROO CRM is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

10. Third-Party Services

This application uses the following third-party services:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the application after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

Legal Owner: THEERTHAKUZHICHALIL JITHIN

Application: UYAROO CRM

Email: support@uyaroo.com

Website: https://uyaroo.com

Country: India